This Privacy Policy was last updated on December 10, 2025.
The operators of the website https://followease.com and all associated pages and subpages (hereinafter also referred to as “FollowEase”, “ecodaya”, “Operators”, “we”, or “our”) establish the following Privacy Policy as the basis for the use of the services offered on the platform.

1. Controller

The controller responsible for data processing on FollowEase is:

ecodaya UG (haftungsbeschränkt)
Max-Hirsch-Str. 9
53844 Troisdorf
Phone: +49 211 16377028
Email: hello@viewon.ai

2. Personal Data

According to Article 4(1) GDPR, personal data means any information relating to an identified or identifiable natural person. This includes, for example, names, addresses, email addresses, telephone numbers, IP addresses, or online identifiers.

3. Storage Period

Your personal data is stored only for as long as necessary to achieve the purposes for which it is processed, or for as long as statutory retention obligations require.

4. Rights of Data Subjects

You have the right to rectification, erasure, restriction of processing, and completion of your personal data at any time in accordance with Articles 16, 17, and 18 GDPR.
Unless compelling legal reasons oppose your request, we will process it without undue delay.

5. Right to Data Portability

Under Article 20 GDPR, you have the right to receive the personal data we process automatically in a structured, commonly used, and machine-readable format.

6. Right to Object

In accordance with Article 21 GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(e) or (f) GDPR.
If personal data is processed for direct marketing purposes, you may object to such processing at any time—including to profiling related to direct marketing.

7. Purposes of Processing

We process personal data in order to:

• provide a technically flawless and secure website,
• process orders,
• ensure customer communication and support,
• conduct marketing and analytics,
• fulfill legal and contractual obligations.

8. Right to Lodge a Complaint

If you believe that your personal data is being processed in breach of the GDPR, you have the right to lodge a complaint with a supervisory authority under Article 77 GDPR.

9. Hosting

FollowEase uses the hosting platform PerfectPanel DMCC
(3487, Level No 1, DMCC Business Centre, Jewellery & Gemplex 3, Dubai, UAE).

As part of hosting, IP addresses and server log data are processed to ensure the stability and security of the website.
Legal basis: Article 6(1)(b) GDPR (performance of a contract) and Article 6(1)(f) GDPR (legitimate interest in secure hosting).

10. SSL Encryption

To protect your personal data, FollowEase uses SSL encryption. You can recognize this by the “https://” prefix in the browser's URL bar. SSL ensures encrypted transmission of data between your browser and our servers.

11. Order Processing

During the order process, personal data (name, address, email, telephone number, payment information) is processed.
Legal basis: Article 6(1)(a) GDPR (consent) and Article 6(1)(b) GDPR (performance of a contract).
Consent may be withdrawn at any time by emailing withdrawal@followease.com.

12. Consent and Analytics Tools

12.1 Cookiebot (Consent Manager)

FollowEase uses the consent management service Cookiebot (BY Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark) to manage cookies and similar tracking technologies.
Cookiebot records and stores the visitor’s consent status to ensure that cookies are set only after active approval.

Processed data includes:

• anonymized IP address,
• browser information,
• date and time of consent,
• consent ID,
• consent status per cookie category.

Legal basis: Article 6(1)(c) GDPR (legal compliance) and Article 6(1)(f) GDPR (legitimate interest in transparent cookie management).
More information: https://www.cookiebot.com/de/privacy-policy/

12.2 Google Analytics

FollowEase uses Google Analytics (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Processed data includes anonymized IP addresses, browser data, click behavior, and referrer URLs.
Legal basis: Article 6(1)(a) and Article 6(1)(f) GDPR.
More information: https://support.google.com/analytics/answer/9019185?hl=de

12.3 Google Ads

FollowEase uses Google Ads Conversion Tracking (Google LLC).
Cookies are used to measure the performance of advertising campaigns.
Legal basis: Article 6(1)(a) and Article 6(1)(f) GDPR.
More information: https://business.safety.google/adscontrollerterms/

12.4 Meta Ads (Meta Pixel)

FollowEase uses the Meta Pixel (Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland) to track visitor behavior after clicking on a Meta advertisement.
Legal basis: Article 6(1)(a) and (f) GDPR.
More information: https://www.facebook.com/about/privacy/

12.5 Reddit Ads (Reddit Pixel)

FollowEase uses the Reddit Pixel (Reddit Inc., 548 Market St. #16093, San Francisco, USA).
Collected data includes anonymized IP addresses, device information, visited pages, and click behavior.
Legal basis: Article 6(1)(a) and (f) GDPR.
More information: https://www.redditinc.com/policies/privacy-policy

12.6 Telegram Ads

FollowEase uses Telegram Ads (Telegram FZ-LLC, Dubai Internet City, Dubai, UAE).
Telegram may collect device information, click behavior, and anonymous usage statistics.
Legal basis: Article 6(1)(a) and (f) GDPR.
More information: https://telegram.org/privacy

12.7 TikTok Pixel

FollowEase uses the TikTok Pixel (Beijing Bytedance Technology Ltd., Room 10A Building 2, No. 48 Zhichun Road, Haidian District, Beijing).
Data collected includes click behavior, anonymized IP, device type, browser, location (country), and timestamps.
Legal basis: Article 6(1)(a) GDPR.
More information: https://www.tiktok.com/privacy/ads-and-your-data/en

12.8 Google Tag Manager

With your consent under Article 6(1)(a) GDPR, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) processes your data through the Google Tag Manager, which is used to efficiently manage and deploy various tags (e.g., third-party scripts).

While Google Tag Manager itself does not collect personal data, its execution sends requests to Google LLC servers, enabling Google to receive technical information such as IP addresses and metadata.

Your consent is voluntary and can be withdrawn at any time.

Data may be transferred to the USA. Google LLC is certified under the Data Privacy Framework, ensuring an adequate level of protection.

More information: https://developers.google.com/tag-platform/tag-manager

13. Payment Methods, Account Management & Contract Performance

We process your personal data under Article 6(1)(b) GDPR to provide you with the services specified in the General Terms and Conditions (GTC). This includes creating and managing your user account and enabling access to the platform’s functions.

Data is also processed for payment handling and invoicing.
We work with the following payment processors:

• Stripe Payments Europe (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland)
• PayPal (Europe) S.à r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg)
• Cryptomus / LTOX ENTERPRISES LTD (422 Richards Street, Unit 170, Vancouver, BC V6B 1L4, Canada)

These providers act as independent controllers and process data according to their policies. We only receive information indicating whether a payment was successful.

For transactional emails (account confirmations, invoices, cancellations, password changes, etc.), we use Brevo (Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin).

Data is deleted once storage is no longer required or permissible.

14. Additional Third-Party Providers

14.1 Lexoffice

Provider: Haufe-Lexware GmbH & Co. KG, Munzinger Straße 9, 79111 Freiburg, Germany.
Legal basis: Article 6(1)(a) and (f) GDPR.
More information: https://www.lexoffice.de/datenschutz/

14.2 Sendinblue (Brevo)

Provider: Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin.
Legal basis: Article 6(1)(a) and (f) GDPR.
More information: https://www.brevo.com/legal/privacypolicy/

14.3 Zoho Mail

Provider: Zoho Corporation Pvt. Ltd., Estancia IT Park, Chennai, India.
Zoho processes encrypted email communication data.
Legal basis: Article 6(1)(a) and (f) GDPR.
More information: https://www.zoho.com/privacy.html

15. Login with Google or Discord

You may register and log in on chat.viewon.ai using your Google or Discord account (Sign Up with Google / Discord).
This uses OAuth2 technology provided by Google and Discord.

The respective provider (Google Ireland Ltd. or Discord Inc.) processes personal data such as your name, email address, and—if applicable—profile image and shares this with our website.
Each login notifies the provider that you authenticated via their service.

Legal basis: your consent under Article 6(1)(a) GDPR, given when selecting the login method and authorizing access.

16. Newsletter / Marketing Communications

If you consent, we process your data under Article 6(1)(a) GDPR to inform you about new products, promotions, and updates.
Newsletters are sent via Brevo (Sendinblue GmbH, Berlin).

Consent is voluntary and may be withdrawn at any time.
Withdrawal does not affect processing carried out prior to withdrawal.

To document consent, we retain consent logs for three years under Article 6(1)(f) GDPR (legitimate interest in meeting legal proof obligations).

17. Contact & Communication History

If you contact FollowEase directly (email, phone, contact form), we process the personal data you share (name, contact details, your message) to respond to your inquiry.
Legal basis: Article 6(1)(b) GDPR.

If your inquiry is not related to a contract, we rely on Article 6(1)(f) GDPR (legitimate interest in fully responding to your message).
If processing is based on your consent, Article 6(1)(a) GDPR applies.

Data is stored until the inquiry is resolved, unless further storage is legally required.

If you contact FollowEase through external platforms (e.g., LinkedIn, X, Instagram), the respective providers are responsible for processing your usage data.
We may process your contact details only to respond to your inquiry.

18. Final Provisions

FollowEase is not affiliated with or endorsed by any of the social networks or platforms for which we provide promotional services.
All trademarks, logos, and product names belong to their respective owners.